About Us

Beginning in 1985, Administrative Consultant Service, LLC, (ACS) was established for the purpose of assisting hospitals by uniting the efforts of physicians, nurses, coders, case managers and the utilization review staff to better achieve accurate documentation and optimal reimbursement. We believe that their continued collaborative efforts enable hospitals to achieve reimbursement accuracy.

ACS consultation services are designed to promote ethical reporting of diagnoses and codes through education, improved documentation, and DRG validation chart review. It has been our experience that some hospitals find areas in which their billing practices have resulted in inadvertent over-payment, as well as under-payment. Achieving inaccurate reimbursement may be attributed to a combination of factors, including ICD-9-CM and CPT-4 coding practices, inadequate physician documentation, and inappropriate level of care determinations (inpatient versus outpatient).

As our name implies, we work closely with hospital administrators and key hospital leadership, providing them with practical recommendations based upon data and standards for ethical coding. We are known for providing "easy to understand answers" to often times very difficult and complex coding and billing questions, providing regulatory guidelines to support our recommendations.

For years, ACS has been known as an excellent source for quality educational programs, for both the hospital staff and the physicians.

Deborah Hale, C.C.S., has served as the company's president since 1985, and continues in that leadership role today. Based in Shawnee, Oklahoma, ACS currently has eighteen consultants and a supporting office staff of five.